Shipping Information
Thank you for shopping with us! We are committed to ensuring your order arrives as quickly and efficiently as possible. Here’s everything you need to know about our shipping process:
Shipping Time
We strive to process and ship all orders within 3-5 business days from the date of purchase. Business days are Monday through Friday, excluding weekends and public holidays.
Order Processing
Once you place an order, our team will work diligently to prepare and ship it. You will receive a confirmation email with a tracking number once your order has been dispatched.
Shipping Methods
We offer various shipping options to suit your needs. The shipping method selected at checkout will determine the delivery time and cost.
Domestic Shipping
- Standard Shipping: Typically arrives within 3-5 business days.
- Expedited Shipping: Available at checkout for faster delivery. Estimated delivery time is 2-3 business days.
International Shipping
For international orders, delivery times vary based on the destination and customs processing. Typically, international shipments can take anywhere from 7-14 business days. Please be aware that you may be responsible for any customs duties or taxes applicable in your country.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through our shipping carrier’s website.
Shipping Costs
Shipping costs are calculated based on the weight of your order and your shipping address. You will see the total shipping cost during the checkout process.
Delivery Issues
If you encounter any issues with your delivery, please contact our customer support team at info@hemocare.com. We are here to assist you with any questions or concerns.
Thank you for choosing us for your shopping needs. We appreciate your patience and understanding as we work to get your order to you as quickly as possible.
Warm regards,
The Hemocare Team