FAQ

Q: Do you offer worldwide shipping?

A: Yes, we offer worldwide shipping to most countries.

Q: How long does shipping take for international orders?

A: Shipping times vary depending on your location, customs clearance, and other factors. Generally, international orders arrive within 7-21 business days. However, please note that delivery times may vary and can take longer due to customs processing times.

Q: How much does international shipping cost?

A: Shipping costs vary depending on your location and the weight of your order. You can view the shipping costs for your specific order during the checkout process.

Q: Will I have to pay customs duties or taxes on my international order?

A: It is possible that your order may be subject to customs duties or taxes, depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the price of your order.

Q: Can I track my international order?

A: Yes, we provide tracking information for all international orders. Once your order has shipped, you will receive an email with your tracking number and a link to track your package.

Q: What if my international order doesn’t arrive or arrives damaged?

A: If your order doesn’t arrive within the estimated delivery time or arrives damaged, please contact us as soon as possible. We will work with you to resolve the issue and ensure that you receive your order. Please note that we are not responsible for any lost or damaged packages once they leave our warehouse, but we will do our best to assist you in any way we can.